PRIVACY AND COOKIES POLICY

Refined Home Services, 6 Main Street, Atkinson, New Hampshire (hereinafter, ” Refined Home Services ” and / or “we”) is responsible for the processing of personal data resulting from the use of this website (the “Website”).

We respect your privacy and are committed to preserving your rights to the legal processing and protection of your personal data, and to comply with all legal requirements. Our Privacy Policy offers a detailed explanation regarding any personal data you have afforded us or any data that we may collect about you.

This Privacy Policy provides information regarding the processing of your personal data in full compliance with all applicable laws and regulations.

This Privacy Policy is updated periodically and should be reviewed regularly. It was modified on January 12, 2024.

1. Information Collected

1.1 This Privacy Policy applies to the processing of your personal data as a result of visiting this Website. The data we usually collect is the following, notwithstanding that in some circumstances, we may require additional information.

1.2 The data may be collected and processed during our Website operations. Such tasks may include the following:

We collect data relating to your visit(s) to our Website and any resource used. Such data includes but is not limited to, location, ‘weblogs,’ traffic data, and other communications information.

Any form that you may complete on our Website that allows us to collect data, such as when registering a user to receive information.

2. Processing Purposes

2.1 We process your personal data, in accordance with applicable laws, for the following purposes: (i) sending advertising about our products and services as well as general proposals and information about Refined Home Services; (ii) submission of modified offers based on your personal preferences; (iii) to improve our services and develop new products, (iv) sending newsletters, reports (v) personal data for [employment] search applications carried out by the company. The collected personal data is stored electronically.

2.2 In all cases in which you provide your personal data, you guarantee that such data is true, accurate and complete. When we collect your personal data for direct marketing, sales and other similar activities, Refined Home Services will process this according to applicable regulations.

3. The Use and Disclosure of Your Information

3.1 We will not reveal your personal data to third parties, unless we are bound to by law or at your consent. When consent is required to disclose your personal data to third parties, we will inform you, in the data collection forms, as regards the purpose of the processing of the data object of communication as well as in terms of the identity or activity sectors of the possible assignees of your personal data.

3.2 So as to provide you with a suitable service and oversee the relationship we uphold with you as a client, we may disclose your personal information to our affiliate or subsidiary companies. When we transfer data, we are committed to ensuring that the importer or data manager applies the same security measures that we apply regarding the storage and processing of all personal data and that it complies with all applicable regulations.

3.3 Your personal data may be processed, stored and transferred to third parties in the manner indicated herein. You should notify us if there are changes in the information you have given us, as well as if you have ascertained that the personal data we process is inaccurate.

3.4 When your personal data is not needed for the purposes for which it was collected, including the exercise of our contractual and legal rights, we will remove, at your request, all personal data from our databases and from the databases of our service providers.

3.5 In compliance with applicable regulations, Refined Home Services undertakes to comply with its confidentiality obligations regarding the personal data that you provide when using our Website. Additionally, any disclosure of your personal data will be made in accordance with the principles of purpose, non-disclosure and security, as well as pursuant to all the requirements established by the applicable laws regarding the release of personal data.

4. Storage of Personal Data

4.1 The information that is made available to us will be stored on our secure servers. Information regarding transactions is encrypted for your security.

4.2 We may use establishments outside the US to transfer personal data collected. Such establishments are used to store or process your information. Refined Home Services uses third parties for certain processing tasks, such as ‘hosting’ or storage. The personal data collected may be transferred to authorized third parties (controlling entities, affiliates and / or linked to Refined Home Services, data centers, commercial partners, service providers and / or employees) that could be located outside the US, as part of our services and that are in charge of data processing, i.e.: acting on behalf of Refined Home Services. Hence, your personal data could be transferred to countries with different personal data protection laws or absence thereof. In such cases and in as far as such third parties have access to your personal data for the performance of their processing tasks, Refined Home Services will take all technical and / or contractual measures to ensure that your personal data is processed exclusively for the above mentioned purposes and that adequate levels of protection, consistent with the law applicable thereto, have been implemented in order to safeguard your personal data. By submitting your data, you have accepted this data transfer and storage and you have expressly authorized Refined Home Services, in accordance with this Privacy Policy and the applicable legislation, to: (i) collect and process your personal data for the purposes detailed above. And / or (ii) assign and transfer your personal data, collected as indicated above, only to authorized third parties – in US or abroad – for the indicated purposes.

4.3 Refined Home Services will preserve your personal data according to the security and non-disclosure procedures set out in the applicable law and corresponding regulations. However, it should be understood that online data transfers are not completely secure. We cannot guarantee the full protection and security of your data, we can only guarantee that we will take all reasonable measures to protect the information that you send us electronically. The transmission of any information on your part is at your own risk.

5. Accessibility to Information

You can request Refined Home Services to access, rectify, delete and / or update your personal data, in accordance with the procedure established by applicable law. To this effect, you should send an email to info@refinedhomeservices.com detailing your full name, ID, an account of your request and the facts that support it. Once such requirements are met, Refined Home Services will notify you if your request has been accepted or rejected (i) within a period of 10 (ten) days from the date of receipt, in the case of a request for access; or (ii) within a period of 5 (five) business days from the date of receipt, in the case of a request for rectification, updating or removal of your personal data. You can also contact Refined Home Services by postal mail at 6 Main Street, Atkinson, NH or by telephone at 603-702-5142.

In all cases, Refined Home Services may require additional information in order to process your request.

In order to exercise your rights, you should attach to your request a copy of your ID or equivalent document proving your identity. The exercise of these rights is free. In all cases, Refined Home Services may require additional information in order to process your request.

6. Conservation Period

We will retain your personal data for the time indicated in the collection form and / or for as long as it is needed for the purposes for which it was collected.

7. Links to Third Party Websites

Our Website may have links to third-party websites. Such websites have their own privacy policies, which you accept when you click on these links. We are not accountable nor accept responsibility for such links and web pages. Our responsibility covers only our Website, and we are not responsible for third-party websites given that we have no control over them.

8. Business Communications

By visiting our Website and providing us with your personal and contact information, you accept our right to use such information to send you communications from Refined Home Services. You can request the termination of such notices by sending an email to info@refinedhomeservices.com. Furthermore, you can cancel your subscription to our newsletter and choose not to continue receiving it at any time by clicking on the link located at the bottom of all emails sent by us.

9. Use of Cookies

9.1 We hereby inform you that we can use cookies on your computer provided that you have given your consent, except when cookies are necessary for browsing our Website. Should you give your consent, we can use cookies that will allow us to obtain more information about your preferences and customize our Website in accordance with your individual interests.

9.2 Like other websites, we also use cookies on our site. Cookies are fragments of information that the Website sends to the Internet browsers. The Internet browser stores such information on your computer. Cookies allow visitors to browse our Website and (when applicable) enable us to adapt our Website and its content to the visitor’s needs and improve results based on the user’s actions. If the ‘cookie’ function is not activated, we cannot ensure the Website’s proper performance and operation for which it was designed. The cookies we use on our Website do not store data that identify people. The data collected will not be transferred to third parties except as indicated in this Privacy Policy.

9.3 The cookies on our Website are used as follows:

We use cookies to protect our customers and prevent fraudulent activities;
We use cookies to identify the way in which users have become aware of our Website and explore how they use it – it helps us improve the quality of our services;
We use cookies to administer and monitor the data on our Website;
We use cookies to determine the success of our advertising campaigns and incentives. They help us to improve the design of the Website and the scope of our offers and incentives.

9.4 The user can at any time permit, block or eliminate the cookies installed on the user’s computer by modifying the configuration parameters of the browser installed on said computer:

Chrome
Firefox
Safari

Cookie deactivation does not prevent Website navigation, although the use of some of its services may be limited and, therefore, your browsing experience may be less satisfactory.

9.5 The user may at any time withdraw its consent relative to our Cookies policy, and may delete the cookies stored on its computer through the settings of the Internet browser mentioned above.

10. Contact Us

Should you have any questions, requests and comments regarding this Privacy Policy please contact us at the following email address:info@refinedhomeservices.com or by telephone 603-702-5142